Customer retention forecast
ПThe prediction of the customer’s possible refusal to reorder the company’s services is a critical task. The use of big data technologies allows identifying dissatisfied customers in advance and making them a new offer.
Video analytics can solve a wide range of security challenges, as well as help analyzing human behavior, movement of vehicles, and includes the drafting of heat maps, detection of fire and suspicious objects, etc.
Proper analysis of the equipment can help detecting and predicting failures or deterioration of the services provided. By excluding any manual settings, we increase the reliability and reduce costs.
Business security optimization
АAnalysis of activities of all users and employees can help identifying fraudulent schemes. Big Data technologies allows detecting previously unknown types of attacks.
Sales processes optimization
Analysis of routes and attention focus areas of the buyers in the shopping pavilion, correlation of the obtained data with the sales of the relevant goods to optimize product displays.
Analysis of mentions in the media and social media in order to identify positive and negative reviews, their classification and reporting.
Social networks monitoring
Automatic unification of customer data from social networks, CRM, call center notes, behavior logs on the site, that gives you the bigger picture and allows making the best offer during the next contact.
Analysis of works and quality of services
Analysis of the relationship of equipment and software performance with the quality of services received by specific users, which allows optimizing investments and reduce customer dissatisfaction.
Monitoring of competitors’ offerings
СThe system to monitor the offers of competition, as well as the demand for each commodity position with automatic price change in order to achieve the greatest profits.